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Illuminate Mentoring (“us”, “we”, or “our”) operates the website (the “Service”). This privacy policy will explain how our organization used the personal data we collect form you when you use our website.

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.


How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1.     To provide and operate the Services;

2.     To provide our Users with ongoing customer assistance and technical support;

3.     To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4.     To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5.     To comply with any applicable laws and regulations.

6.     To contact you with email, newsletters, marketing, promotional material, and other information that may interest you.  You may opt out of receiving these communications by unsubscribing to our site using the unsubscribe link in emails we send or by contacting us.

How do we store, use, share and disclose your personal information?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We strive to protect your data, but no electronic method of data transmition or storage is impenetrable, so we cannot guarantee the security of your personal data.

How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We may also send you information about products, services, classes or courses that we think you might like.  You may opt out of these communications by contacting us or using the unsubscribe link in emails we send.

How do we use cookies and other tracking tools?

As a general rule, cookies improve your browsing experience.  If you don’t want us to process your data anymore, please disable cookies on your browser.  For help in doing this, visit the about cookie website.

We use collected data to improve your user experience and our Service, deliver and maintain our Service, keep you informed of changes and relevant information, monitor site and service usage, provide you with information and offers that may be of interest to you, monitor and address technical and customer support needs and issues.


We use Google analytics to track and monitor our website traffic. You may see how Google uses information in their terms and privacy policies here: How Google uses information from sites or apps that use our services – Privacy & Terms – Google. You may opt out by installing the Google Analytics opt-out browser add-on. 

We use Meta and Facebook Ads.  You may adjust your ad preferences and settings here to opt-out of Facebook Instagram interest-based ads or here to adjust your Instagram ad preferences and settings.


Privacy of Minors

We do not intentionally collect data from anyone under the age of 18 without parental consent.  

Questions and your contact information

If you are a resident of the European Economic Area, you have certain rights.

You have the right to access your personal data.  Much of this can be viewed from your member profile. We may charge you a small fee for copies of your personal data.

You have the right to request that we correct or complete any information you believe is inaccurate. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us.

You have the right to request that we erase or restrict the processing of your personal data under certain conditions.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us.

You have the right to request that we restrict the processing of our personal data or to object to our processing of your personal data, under certain conditions.

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions. You may contact us via email at

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Last Updated: April 28, 2023

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