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Terms and Conditions

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OVERVIEW

This website is operated by Illuminate Mentoring. Throughout the site, the terms “we”, “us” and “our” refer to Illuminate Mentoring and Jamie Knapp. These terms and conditions apply to Illuminate Mentoring, Jamie Knapp, jamiekknapp.com, its subsidiaries, owners, managers, past and present employees or volunteers, and affiliated companies.  We offer this website, including all information, tools, education, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.  If you do not agree, do not use our site, programs, services, or information.  By using our services or site, either as a guest or as a site member, you agree to be bound by these terms and conditions.

Read this terms and conditions carefully.  If you do not understand or agree to these terms, do not use or access this site or our services.

We reserve the right to update, change or replace any part of these Terms of Service, so review them frequently on this page.  

SECTION 1 – ONLINE SERVICE AND SITE TERMS

This side is for use of adults 18 years of age or older only.  By using this website or our services, you affirm that you are 18 years of age or older. Courses and services for teens are only to be accessed or purchased by adults for their dependents and many only be used with parent or guardian supervision and permission. 
SECTION 2 – INTELLECTUAL PROPERTY RIGHTS

By subscribing to Inner Strength Parenting, you gain access to program-specific content from the time of your paid membership.  You do not have access to all site or member content, nor to replays from training or classes delivered outside of your membership time.  We make no guarantees of availability of recordings or replays or to the period of time for which they will remain available.  

Upon cancellation of your membership or subscription, you will no longer have access to content, recordings, or replays.

The content, videos, images, audio, resources, information, documents, and other content as well as the program and service names, layout, logos, and design are property of Jamie Knapp and Illuminate Mentoring and protected by laws that protect intellectual property and proprietary rights. You agree to not use, copy, share, redistribute, repost, alter publish, or use it in any form for any nonpersonal use without express written permission.

SECTION 3 - REFUNDS AND SUBSCRIPTION CANCELLATION

When you purchase membership or other services, you gain access to services and intellectual property that are the result of years of work.  Thus, we do not offer refunds outside of stated "satisfaction guarantee" windows of time.  If you email us with fewer than three business days' notice, we will cancel your subscription and payment beginning the following billing period based on your subscription date.  If you purchase a subscription or membership with a satisfaction guarantee period, you may cancel your subscription during that grace period from your membership library.  You may also email us at least three days before the guarantee period ends.

Upon cancellation, you lose any discounts or coupons.  If you wish to restart your membership, you may do so at the then-current rate and will not be given any previous discounts, coupons, or prices.  Even "lifetime" discounts are no longer valid after membership cancellations.  We reserve the right to cancel any membership at any time.We do not give refunds, partial refunds, partial month refunds, or partial annual membership refunds. Thus, if you cancel in the middle of a payment cycle, you will not be issued a prorated refund for any remaining days or months.  We reserve the right to cancel or terminate service at our discretion.

SECTION 4 – PRIVATE COACHING

Coaching results are highly dependent upon your actions and decisions.  Consequently, we cannot guarantee results (since we don't believe in stealing your agency.).  When you purchase private coaching, you purchase the experience.  Refunds will not be given, in whole or in part, if you decide to end coaching, miss appointments, or are not satisfied with your results.  Your scheduled appointments are reserved solely for you.  If you are late to, or miss, an appointment, you forfeit the missed time.  Appointments may be rescheduled at least 24 hours in advance a maximum of 2 times per coaching package.  The appointment must be rescheduled before the scheduled time of appointment and can be rescheduled through the booking page.  If extenuating circumstances, such as illness, exist, you may email us to reschedule your appointment past the 24-hour window.

SECTION 5- ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is not complete, accurate, or current. We reserve the right to correct any errors due to inaccuracies or omissions regarding service details, pricing, or service dates and details. 
SECTION 6 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices, schedules, and details for our services are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service or schedule of delivery (or any part or content thereof) without notice at any time.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right, in our sole discretion, to refuse any membership or other subscription, service, or purchase. 

You agree to provide accurate personal and credit card information so we can provide services.  If credit card information becomes invalid, you will receive a short grace period in which you may update your information so payment can be processed.  After that grace period, you will lose access to services and any discounts, coupons, or rates.  You can update information from your member account before the grace period ends our contact us via email at least three business days before the grace period ends.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.

We are not liable or responsible for any harm, damage, or other impact caused by using third-party links or services.
SECTION 9 – PERSONAL INFORMATION

Your submission of personal information to us by any means is governed by our Privacy Policy.

SECTION 10 - NOT MEDICAL, PSYCHOLOGICAL, LEGAL, FINANCIAL, OR EMOTIONAL PROFESSIONAL ADVICE

Courses, coaching, and all information provided by us shall be considered mindset tools and should not be considered mental health advice, emotional consultation, medical advice, financial advice, legal advice, or professional advice in any way. Customers should consult medical or other qualified professionals about individual conditions or concerns before starting any program or education provided by us.

SECTION 11 – NO GUARANTEED RESULTS 

We make no guarantees about the results of your participation in our services or use of our content.  It is intended for educational and informational purposes.  Testimonials and results of other participants also do not guarantee or imply your results.
SECTION 10- LICENCE TO USE TESTIMONIALS, COMMENTS, AND OTHER MATERIALS AND SUBMISSIONS

By posting or submitting, emailing, ore messaging any comment, idea, suggestion, material photo, image, or video either to us or about us, our services, program, member, Jamie Knapp, or your experience in our program our while using our service, you grant us unlimited, royalty-free, irrevocable, worldwide license to use that material at our discretion to market our programs and services and to create content without further permission from you.

SECTION 12 - MEDIA RELEASE

Our training, classes, services, and other events are often recorded and posted online to allow them to be watched at a later time.  By participating in such services, you hereby give my your permission for videos, photos, transcription, and/or audio taken of you during live, online, and or audio training and interactions to be used for training, content creation, and marketing purposes.  You may also choose to refrain from asking questions during live training and leave your video camera off to further protect your anonymity. You understand that being coached on live trainings is not required, nor guaranteed. 
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

By using our services or site, you thereby release, waive, discharge, and covenant on behalf of yourself, your affiliates, and your heirs, not to sue Illuminate Mentoring, Jamie Knapp, or affiliates or heirs from any liability for any damages, personal injury, accident, illness, disability, death, or property or economic loss resulting from your participation with this website and offered services and trainings, whether in-person or online/electronic. You also agree to indemnify, defend and hold harmless the Releasees from any and all claims, suits, actions, procedures, demands, expenses, liabilities, attorney's or legal fees, and damages in any way arising from or related to your participation. Should litigation arise pursuant to any claims made by either party, you agree to reimburse Illuminate Mentoring for litigation and court expenses.  You understand and acknowledge that Illuminate Mentoring, Jamie Knapp, and their volunteers, representatives, affiliates, and agents are not responsible or liable for any real or perceived failure to act or other errors, negligence, or omissions. You understand that results are based on personal action and are not guaranteed or implied. You have read and understand this entire agreement and agree that it will be legally binding. You understand that it is a release of liability and voluntarily waive any right that you otherwise have to bring legal action against Illuminate Mentoring and Jamie Knapp for personal damage, injury, or loss. Any information we provide should not be considered a guarantee, promise, or expectation of success or results relating to your life, finances, health, mood, or situation.  Our services are provided without any express or implied warranty.

SECTION 14 – INDEMNIFICATION

You agree to indemnify, defend and hold harmless Illuminate Mentoring and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, past and present, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15- FORCE MAJEURE

In the case that our ability to complete this agreement or provide services is prevented, hindered, or delayed by an extraordinary event such as fire, flood, storms, war, labor dispute, natural disaster, illness, injury, death, incapacity, pandemic, epidemic, "act of God," or a law or government action (a "Force Majeure Event"), we shall not be deemed in breach of agreement.  

SECTION 16 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - GOVERNING LAW

These Terms of Services and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Idaho, United States.

SECTION 18 – ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to change these policies and terms of service at any time.  You may view the policies at this page.  It is your responsibility to review them frequently, as any future changes will be binding to you.

SECTION 20- PARTICIPATION IN LIVE, IN-PERSON EVENTS

In the event that you participate in any live program or event, you assume all risk of injury, sickness, or harm as a result of your participation. This includes transmission of any virus or disease. You agree to release, indemnify, and forever discharge us from all liability, claims, expenses, demands, charges, damages, and death. We are not responsible for the loss, damage, or theft of any personal property during the event.  By participating, you consent to medical care and transportation in the event of an emergency, sickness, or injury and release us from any liability related to that treatment or transportation.  You also agree to follow all rules and directions, both verbal and written, during the event.  We reserve the right to dismiss you, without refund, if your behavior endangers or negatively affects the services, program, other participants, the venue, property, or equipment.

SECTION 21 - TERMINATION

We reserve the right to terminate any service agreement at our discretion.  Disrespect, abuse, negativity, or rudeness to us or any other person in the program or company will not be tolerated at will result in service termination without refund.  These terms of service will still apply even after cancellation or termination of services.

SECTION 21 – CONTACT INFORMATION

Questions about the Terms of Service or changes in service or subscription should be sent to us at illuminatementoring@gmail.com.

Last Updated: April 28, 2023

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